VECU offers the Educators Audio Response System (EARS) as a free service that allows members to easily manage their finances from home, work or while traveling. Simply call (757) 930-2425 or (800) 930-2425 and select option number 1 to enjoy the convenience of free account access 24 hours a day… 7 days a week!

All you need is your account number and your EARS Personal Identification Number (PIN) to securely access your account over the phone. Once you have accessed your account, you may choose from a variety of menus to manage your account as needed. For assistance navigating the menu options available, click here to download a copy of the EARS Quick Reference Guide.

Forgot your EARS PIN number?
If you are having difficulty accessing EARS, please call us at (757) 930-2425 during business hours and remain on the line to speak to a representative to assist you in resetting your EARS PIN number. You may also contact us through our secure online contact form with any questions or concerns that you might have about your account.